To get the maximum out of the Serenity® framework, five cornerstones have been identified:
- The Method: Serenity® is documented thanks to a set of step-by-step tutorials.
- The Starter Pack: A starter pack is provided including Model framework & compliant templates.
- The Training: Trainings are provided for the teams involved, with several abstraction levels depending on the scope, goals and roles of the introduction/improvement.
- The Coaching: Coaching includes periodical on-line and on-site sessions to support the team in an effective deployment and their continuous improvement efforts.
- The Management: A management Communication Kit is provided to communicate on Serenity® benefits and to define goals and vision of the introduction.